Explain Trouble Shooting , handiling isses with different
level of priorties
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Answer Posted / siraj
its a service level agreement between the client and the
company where we decide the priority of issues in support
high priority, low priority and medium priority and we have
a time period for each priority depending upon the issues
and whe have to solve the issue with in that time period.
Pls corrrect me if iam wrong..
Regards
siraj
| Is This Answer Correct ? | 21 Yes | 7 No |
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