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Answer Posted / jimdeli
A report outlining a deviation from product, process,
procedure, or compliance specifications.
Examples:
-A measured part dimension is spec'd to be .250" +/- .002.
It fails as measured at .257". It is a non-conforming part
and must be reported.
-An operator fails to follow procedure.
-A regulatory report is not filed on time.
The non-conformance report includes who, what, where, when.
The report generally initiates an investigation into Root
Cause (why).
It generally escalates to CAPA (Corrective and Preventative
Action) - steps to immediately correct and systemically
prevent (how) the non-conformance.
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