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Answer Posted / rajasekhar
Webclient
1.Navigationbar
2.Toolbar
3.System status
4.worksapce
5.Broadcasting messages
6.Alerts
7.Queue status
8.Scratch pad
9.Communication Information
10.Account Information.
Winclient-
1.Navigation area
2.Application Area
3.BP Search
4.Action Box
5.Tool Bar
6.Call status
7.Scripting
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