Which of the following is the MOST important function to be
performed by IT management within an outsourced environment?
A. Ensuring that invoices are paid to the provider
B. Participating in systems design with the provider
C. Renegotiating the provider's fees
D. Monitoring the outsourcing provider's performance
Answer Posted / radhakrishnan
Ans : D
In an outsourced environment, the accountability remains
with the management hence performance monitoring is an most
important function to perform.
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