Answer Posted / shanu
Short for Enterprise Relationship Management. ?ERM is
the process by which organizations in all industries
assess, control, exploit, finance, and monitor risks from
all sources for the purpose of increasing the
organization?s short and long term value to its
stakeholders.?
ERM relates to solutions allowing an enterprise to
share customer, product, competitor and market information
to accomplish goals of meeting long-term customer
satisfaction and increased revenues.
It refers to the management of information from any
or all of an organization's customers, suppliers, business
partners and employees.
In simple words it is a software that helps in an
efficient management and utilization of resources reducing
costs.
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