What is KRA and KPI?
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Answer Posted / shalz
KRA = Key Result Areas
they are the results or outcomes of general areas for which
a particular department is responsible. A particular job
roles entails about 3-4 KRA's.
KPI = Key performance indicators
KPI's are attributed to the individual job role or
department. they can have effect on producitvity or
business. They can be measured ( usually self measured).
For, e.g KRA of H.R - Performance Management
KPI= Performance Appraisal to be done once in a year
atleast.
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