Answer Posted / prasadjrn

CONFIGURATION: we will configure the system to meet the
needs of your business by using the existing data.

CUSTOMIZING: we will customize or adapt the system to your
business requirements, which is the process of mapping SAP
to your business process.

Configuration vs. Customization:

When considering enterprise software of any type, it is
important to understand the difference between configuration
and customization. The crux of the difference is
“complexity”. Configuration uses the inherent flexibility of
the enterprise software to add fields, change field names,
modify drop-down lists, or add buttons. Configurations are
made using powerful built-in tool sets. Customization on the
other hand, involves code changes to create functionality
that is not available through configuration. Customization
can be costly and can complicate future upgrades to the
software because the code changes may not easily migrate to
the new version. Wherever possible, companies should avoid
customization by using configuration to meet their goals.
Companies also should understand their vendor's particular
terminology with regard to this issue since words like
"modifications" or "extensions" often mean different things
to different vendors.

Regards,
Prasad JRN

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