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product development vs IT services

Answer Posted / sri

Product development involves in all the SDLC activities i.e
requirement gathering,analysis,design,code
building,testing ,implementation and maintanance where as
incase of IT services you will be given work in pieces and
you may not require to follow entire SDLC procesess,like
attending the calls from customer,resolve the issues in a
given amount of time and update the status/escalate if you
can not resolve the issue in a given amount of time.

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