An organization has outsourced network and desktop support.
Although the relationship has been reasonably successful,
risks remain due to connectivity issues. Which of the
following controls should FIRST be performed to assure the
organization reasonably mitigates these possible risks?

A. Network defense program

B. Encryption/Authentication

C. Adequate reporting between organizations

D. Adequate definition in contractual relationship

Answer Posted / guest

Answer: D

The most effective and necessary control that has to be in
place first when a partnering arrangement is used is the
contract. The other answers are all good techniques used to
minimize/mitigate controls. However, these may not be
enforceable unless detailed in the contractual arrangement.

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