What are the main areas of activity you have had to keep track of?
How did you go about it?
Why do you feel that action was necessary?
What steps did you take?
Why was it important to resolve the issue?
Why was the unpopular decision necessary?
What did you learn?
How did you define service levels?
Over the past year, how have you kept on top of the multiple activities going on within your area of responsibility?
What specific types of development approaches did you use?
How did you measure success?
How have you decided what level of detail to go into?
How have you improved the capabilities of people in a team you have managed?
Why did you feel that action was necessary?
What was the problem and how did it arise?