if i am i am working at the hotel,and you are the guest and
asking for reservation.what i will do?
Answers were Sorted based on User's Feedback
Answer / tobe
To collect all important informations and datails of
customer is the most important step to do, for ex. name-
surname, tel.no., number of rooms, number of guests,room
type, special request, smoking or non-smoking, email
address etc.
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / jilou
i will ask them in what kind of rooms they want for them for
reservation int heir own choice, i maybe offer them
according to their numbers.
| Is This Answer Correct ? | 4 Yes | 3 No |
Answer / kamal singh negi
firstly you know the need of customer. according customer you provide the reservation service.
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / sayantan panda
Step 1. I will take the dates and will check the availability.
Step 2. Then i will offer the tariff.
Step 3. If guest request any discount i will offer how much i have permission to give at leas. Otherwise i will forward to take all the necessary details from the guest.
Step 4. And will suggest him to deposit some advance for the booking confirmation from our end, other wise it will listed for waiting.
Step 5. At the end i will forward our bank details to the guest and will send a confirmation msg after receiving the amount from the guest and will note it down in the reservation register and on the system.
| Is This Answer Correct ? | 1 Yes | 1 No |
what is customer service
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