You are managing a project to install a new postage software system that will automatically print labels and administer postage for certified mailings, overnight packages, and other special mailing needs. You've attempted to gain the cooperation of the business analyst working on this project and need some answers. She is elusive and tells you that this project is not her top priority. To avoid situations like this in the future, you should:
A. Establish the business analyst's duties well ahead of due dates and tell her you'll be reporting on her performance to her functional manager.
B. Establish the business analyst's duties well ahead of due dates and tell her you are expecting her to meet these expectations because the customer is counting on the project meeting due dates to save significant costs on their annual mailings.
C. Negotiate with the business analyst's functional manager during the planning process to establish expectations and request to participate in the business analyst's annual performance review.
D. Negotiate with the business analyst's functional manager during the planning process to establish expectations and inform the functional manager of the requirements of the project. Agreement from the functional manager will assure the cooperation of the business analyst.
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Halloween is approaching fast. Your market research shows that the little yellow chicks and pink bunny marshmallow candies are the best-selling candy at Easter time, outselling all other types of candies. This prompts the company to introduce a new version of marshmallow candies with Halloween themes this season. Which of the following is true? A. This project came about due to customer request, and the primary constraint is time B. This project came about due to market demand, and the primary constraint is time. C. This project came about due to market demand, and the primary constraint is quality. D. This project came about due to customer request, and the primary constraint is quality.
You are the project manager for Rivera Gourmet Adventure Vacations. Rivera combines the wonderful tastes of great gourmet food with outdoor adventure activities. Your project involves installing a new human resources software system. Jason, the database analyst working on this project, is over allocated. Which of the following is true? A. You should use resource requirements updates to determine availability and smooth out resource over allocation. B. You should use crashing to resource level the critical path tasks. C. You should use resource leveling heuristics to smooth out resource assignments. D. You should use fast tracking to resource level the critical path tasks.
You’ve been assigned as a project manager on a research and development project for a new dental procedure. You’ve published the scope statement and are working on the scope management plan. What is the purpose of the scope management plan? A. It describes and documents a scope baseline to help make future project decisions. B. It decomposes project deliverables. C. It describes how project scope changes will be incorporated into the project and how project scope will be managed. D. It describes how cost and time estimates can be composed for project scope changes.
You are a project manager for Dakota Software Consulting Services. You're working with a major retailer that offers their products through mail-order catalogs. They're interested in knowing customer characteristics, the amounts of first-time orders, and similar information. The stakeholders have accepted the project scope. Work has begun on the project, and you're confirming some of the initial work results with the stakeholders. You've asked for acceptance of the work results. Which process are you in? A. Quality Assurance B. Quality Control C. Scope Verification D. Performance Reporting
What are the outputs of the Team Development process? A. Performance improvements, input to performance appraisals B. Input to performance appraisals, reward and recognition systems C. Performance improvements, input to performance appraisals, performance reports D. Work results, input to performance appraisals, performance reports
You are the project manager for Insomniacs International. Since you don't sleep much, you get a lot of project work done. You're considering recommending a project that costs $575,000, and expected inflows are $25,000 per quarter for the first 2 years, and then $75,000 per quarter thereafter. What is the payback period? A. 40 months B. 38 months C. 39 months D. 41 months
What is one of the problems with project management software? A. The project manager manages the software instead of the project B. Project duration calculations are sometimes approximate. C. You cannot override the project management software decisions regarding schedules. D. It’s expensive and difficult to use.
These diagrams rank order factors for corrective action by frequency of occurrence. They are also a type of histogram: A. Control charts B. Process flowcharts C. Scatter diagrams D. Pareto diagrams
You are working on a project to develop a new website for your company. You are monitoring results of the project to determine if they comply with standards set out during the Planning processes. You are also taking steps to eliminate unsatisfactory results. This might mean rework in some cases. Which process are you in? A. Risk Monitoring and Control B. Quality Control C. Integrated Change Control E. Scope Change Control
You are a project manager for Fountain of Youth Spring Water bottlers. You are installing a new accounting system and have identified several problems and their causes. You decide to use which of the following flowcharts to diagram the problems' causes and effects? A. Decision tree diagram B. Fishbone diagram C. Benchmark diagram D. Simulation tree diagram
You know that change control systems are important as they describe how to submit change requests and document how to manage the change, track the status, and determine the management impacts of the change. Each of the following processes in the Controlling process group uses a change control system as one of its tools and techniques except: A. Integrated Change Control B. Quality Control C. Scope Change Control D. Schedule Control
What are decision models? A. Project selection criteria B. Project selection methods C. Project selection committees D. Project resource and budget selection criteria