What is REMEDY Ticketing tool, how it works? can any body
answer.?

Answers were Sorted based on User's Feedback



What is REMEDY Ticketing tool, how it works? can any body answer.?..

Answer / sravs

remedy is client relationship model.
when problem(ticket) are faced by the client then he send to issues in who are sloved in problems teams send in ticket that's team they are sloved and explanied

Is This Answer Correct ?    1 Yes 0 No

What is REMEDY Ticketing tool, how it works? can any body answer.?..

Answer / abid khan

BMC Remedy is a tool which is developed by BMC for the purpose of ticketing, troubleshooting, resolving issue and its also we can say its a server.

Is This Answer Correct ?    0 Yes 0 No

What is REMEDY Ticketing tool, how it works? can any body answer.?..

Answer / sreekanth

Hi team

In the same i am also facing ,

Could you please forward me step by step process in remedy ticket process.

Best regards
Sreekanth

Is This Answer Correct ?    0 Yes 1 No

What is REMEDY Ticketing tool, how it works? can any body answer.?..

Answer / nawin

BMC-REMEDY :Remedy is ticketing tool this was developed by BMC software..it is also called third party tool

*Remedy is customer relationship tool which can be used to lo or monitor the issues or problems.

*Each ticket is like an incident(problem) which is created by help desk and assign the relevant team ..

MS-Tech Software solutions*Naveen

Is This Answer Correct ?    0 Yes 1 No

What is REMEDY Ticketing tool, how it works? can any body answer.?..

Answer / anand

Remedy is the ticketing tool developed by BMC corporation. By ticketing tool it means that we can assign certain requests and defects in the live project with a unique number, which helps the business people and the other stake holders track it in a better way.
In a high level view, this tool has got some important features like assigning and tracking Incidents (INC#), work orders and change requests for specific business needs. Also this tool can send out emails, and other notifications which can alert user on the go.

Is This Answer Correct ?    12 Yes 14 No

Post New Answer

More SAP Basis Interview Questions

production is down and you should up it in 20 min .....what will you do....

5 Answers   Logica CMG,


How will determine whether your sap server is unicode or ascii ?

0 Answers  


Have you participated in Kernel upgrading and OCS Patches?

1 Answers  


How to make a copied client from the Client 000 cannot be customized?

2 Answers  


TMS Configuration?

0 Answers  






Are you worked on EP? What are the activities are having related to Sap-basis can any one tell me what are the roles?and how will work on that one

2 Answers   IBM,


I'm getting the following runtime error in IDES "DYNPRO_MSG_IN_HELP". GUI is 720 final release and patch level:0

1 Answers  


When we are doing cash sales, free goods and discount, How many pricing procedure do we need to create..? Only one PP required or have to create multiple PP..? and how many condition type we need to create..?

0 Answers  


IF Import one request from Dev to Qua through STMS_IMPORT but after some time stms_import is still running and I dont no what is happening in behind so what will be my trace point.

5 Answers   IBM,


what is the name of the xml file that you place along with support stack at the time of java stack upgradation?

2 Answers   iGate,


diff between SM50 and SM66?

10 Answers   Cap Gemini,


Explain what is the purpose of tdevc ?

0 Answers  


Categories
  • SAP Basis Interview Questions SAP Basis (1262)
  • SAP ABAP Interview Questions SAP ABAP (3939)
  • SAPScript Interview Questions SAPScript (236)
  • SAP SD (Sales & Distribution) Interview Questions SAP SD (Sales & Distribution) (2717)
  • SAP MM (Material Management) Interview Questions SAP MM (Material Management) (912)
  • SAP QM (Quality Management) Interview Questions SAP QM (Quality Management) (99)
  • SAP PP (Production Planning) Interview Questions SAP PP (Production Planning) (523)
  • SAP PM (Plant Maintenance) Interview Questions SAP PM (Plant Maintenance) (252)
  • SAP PS (Project Systems) Interview Questions SAP PS (Project Systems) (138)
  • SAP FI-CO (Financial Accounting & Controlling) Interview Questions SAP FI-CO (Financial Accounting & Controlling) (2766)
  • SAP HR (Human Resource Management) Interview Questions SAP HR (Human Resource Management) (1180)
  • SAP CRM (Customer Relationship Management) Interview Questions SAP CRM (Customer Relationship Management) (432)
  • SAP SRM (Supplier Relationship Management) Interview Questions SAP SRM (Supplier Relationship Management) (132)
  • SAP APO (Advanced Planner Optimizer) Interview Questions SAP APO (Advanced Planner Optimizer) (92)
  • SAP BW (Business Warehouse) Interview Questions SAP BW (Business Warehouse) (896)
  • SAP Business Workflow Interview Questions SAP Business Workflow (72)
  • SAP Security Interview Questions SAP Security (597)
  • SAP Interfaces Interview Questions SAP Interfaces (74)
  • SAP Netweaver Interview Questions SAP Netweaver (282)
  • SAP ALE IDocs Interview Questions SAP ALE IDocs (163)
  • SAP Business One Interview Questions SAP Business One (110)
  • SAP BO BOBJ (Business Objects) Interview Questions SAP BO BOBJ (Business Objects) (388)
  • SAP CPS (Central Process Scheduling) Interview Questions SAP CPS (Central Process Scheduling) (14)
  • SAP GTS (Global Trade Services) Interview Questions SAP GTS (Global Trade Services) (21)
  • SAP Hybris Interview Questions SAP Hybris (132)
  • SAP HANA Interview Questions SAP HANA (700)
  • SAP PI (Process Integration) Interview Questions SAP PI (Process Integration) (113)
  • SAP PO (Process Orchestration) Interview Questions SAP PO (Process Orchestration) (25)
  • SAP BI (Business Intelligence) Interview Questions SAP BI (Business Intelligence) (174)
  • SAP BPC (Business Planning and Consolidation) Interview Questions SAP BPC (Business Planning and Consolidation) (38)
  • SAP BODS (Business Objects Data Services) Interview Questions SAP BODS (Business Objects Data Services) (49)
  • SAP BODI (Business Objects Data Integrator) Interview Questions SAP BODI (Business Objects Data Integrator) (26)
  • SAP Ariba Interview Questions SAP Ariba (9)
  • SAP Fiori Interview Questions SAP Fiori (45)
  • SAP EWM (Extended Warehouse Management) Interview Questions SAP EWM (Extended Warehouse Management) (58)
  • Sap R/3 Interview Questions Sap R/3 (150)
  • SAP FSCM Financial Supply Chain Management Interview Questions SAP FSCM Financial Supply Chain Management (101)
  • SAP WM (Warehouse Management) Interview Questions SAP WM (Warehouse Management) (31)
  • SAP GRC (Governance Risk and Compliance) Interview Questions SAP GRC (Governance Risk and Compliance) (64)
  • SAP MDM (Master Data Management) Interview Questions SAP MDM (Master Data Management) (0)
  • SAP MRS (Multi Resource Scheduling) Interview Questions SAP MRS (Multi Resource Scheduling) (0)
  • SAP ESS MSS (Employee Manager Self Service) Interview Questions SAP ESS MSS (Employee Manager Self Service) (13)
  • SAP CS (Customer Service) Interview Questions SAP CS (Customer Service) (0)
  • SAP TRM (Treasury and Risk Management) Interview Questions SAP TRM (Treasury and Risk Management) (0)
  • SAP Web Dynpro ABAP Interview Questions SAP Web Dynpro ABAP (198)
  • SAP IBP (Integrated Business Planning) Interview Questions SAP IBP (Integrated Business Planning) (0)
  • SAP OO-ABAP (Object Oriented ABAP) Interview Questions SAP OO-ABAP (Object Oriented ABAP) (70)
  • SAP S/4 HANA Finance (Simple Finance) Interview Questions SAP S/4 HANA Finance (Simple Finance) (143)
  • SAP FS-CD (Collections and Disbursements) Interview Questions SAP FS-CD (Collections and Disbursements) (0)
  • SAP PLM (Product Lifecycle Management) Interview Questions SAP PLM (Product Lifecycle Management) (0)
  • SAP SuccessFactors Interview Questions SAP SuccessFactors (33)
  • SAP Vistex Interview Questions SAP Vistex (0)
  • SAP ISR (IS Retail) Interview Questions SAP ISR (IS Retail) (28)
  • SAP IdM (Identity Management) Interview Questions SAP IdM (Identity Management) (0)
  • SAP IM (Investment Management) Interview Questions SAP IM (Investment Management) (0)
  • SAP UI5 Interview Questions SAP UI5 (59)
  • SAP SCM (Supply Chain Management) Interview Questions SAP SCM (Supply Chain Management) (51)
  • SAP XI (Exchange Infrastructure) Interview Questions SAP XI (Exchange Infrastructure) (49)
  • SAP Cloud Platform Interview Questions SAP Cloud Platform (34)
  • SAP Testing Interview Questions SAP Testing (89)
  • SAP SolMan (Solution Manager) Interview Questions SAP SolMan (Solution Manager) (63)
  • SAP MaxDB Interview Questions SAP MaxDB (116)
  • SAP GUI Interview Questions SAP GUI (15)
  • SAP AllOther Interview Questions SAP AllOther (329)