As you are solving the tickets can I know how you are getting the tickets ,any tool you are using to track all the tickets ?
Can you give two or three tickets you resolved in the project ?
If there is an error at the end user, then end user will mail the error to the core user. Then core user will try to resolve the issue, if the core user is not able to resolve, then he raise a ticket in the ticketing tool and assign the criticality, i.e High priority, Medium Priority or Low priority.
This tickets will be assigned to the Leads (support partner) and the leads assign this issue to the consultants.
We have different ticketing tools available in the market like Remedy, Citrix, Solution manager by SAP, HP servise Desk etc.
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Explain about sales order cycle?
When i am raising the sale order.For each and every sale order it is going for credit check.And i have to release it with vkm3 (t.code).Even if the customers credit limit is not exceeded,it is blocking the customer and asking for the credit check.Can any one help in this matter what went wrong.
what is role of sd consultant in ale idocs?
no customer master data exists for sold to party
I am Making a customer by customer master record by tCode xd01 and after entering all the required fields like sales area and Company code, i am getting an error Account Number Incorrect. I am using an existing Account group made by me as well as i tried a new account group but same problem is occurring in both cases
What are the primary functions of sales and distribution?
For what purpose we are maintaining CIN in sap? What is use for that
i created delivery document 1000 qty and made batch split in 4 line item as 250 each, while doing Invoice showing 4 line item. i need make it one line item of 1000 Qty. In VTFL, what changes has to be made?
How are the sources and targets definitions imported in informatica designer? How to create target definition for flat files?
what is transfer order?
10 Answers HP, Magnus Infotech,
What is the difference between the user exits and enhancements?
how many sales order run in your company? Please answer this question.