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Call Centre Interview Questions
Questions Answers Views Company eMail

what we have to do in call centre if i am working ?

Vodafone,

2 5002

hi this is bhanu prakash !!!could u pls tell me what questions were asked in hsbc and how many rounds we have in hsbc for the position of customer support executive?

HSBC,

1 4437

plz send me some questions for dell's versant test. i scored 59/60....lost by 1 mark...this time i want to clear it .... please help me

DELL, Deloitte,

1 14451

how you handle the angry customer?

Sparsh,

10 16831

Since u r a b.Tech(with a technical background), why do u want to join a call center

HCL,

8 30491

What will be your expected Salary? Can you justify your Salary?

DBS, Hiranandani, Just Dial, Reliance,

3 20116

Why do you want to join Wipro /BPO/Call Center?

Allsec Technologies, Call Centre, FirstSource, HCL, Wipro,

1 6208

Are you comfortable working in Night shifts?

Reliance, Sparsh, UHG,

3 26660

What do you understand by a BPO?

 2 7954

Why do you want to join a BPO at this age itself?

Spanco,

1 6075

What would be your advantage in the future if you join now?

2072

Do you think that you’ll like this job?

Sutherland,

1885

How will you manage your study?

FirstSource,

1889

Tell me about your dream job.

 1 6272

Explain how you would be an asset to the organization.

TELUS,

2 12395

Un-Answered Questions { Call Centre }

HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

2009

How would you relate your key competencies to this position?

12876

How long do you want go work here?

1784

explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!

1865

Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take

2142




hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them

1945

What are the critical attributes of a customer service representative?

697

Hi.., am weak in Voice and Accent round.. So could u please tell me the sites to practice

1993

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

810

Why doesn’t u go for technical one....as u r doing technical course from NIIT.

1996

Tell me about Job responsibilities

1806

1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?

1518

What is your favorite food tell me how it's being prepared?

1616

How would you handle an irate Client OR How do you manage conflicts ?

640

What is the difference between kpo and bpo? : bpo

729

For More Un-Answered { Call Centre } Questions Click Here