can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...
BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,
2 15266you have completed your graduation in 2002 what you did 3 years because you start teaching in 2005?
CSC,
1977hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay
2 5898
Speak on photography ?
Are you ambitious?
What are the key aspects that can help to improve your customer service?
why do u want change u r org
what kind of questions based on computer may be asked in an interview in BPO's?
Will you be happy to re-locate, if required?
If your boss was present here, what do you think he would say about you?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
What is your edge among others who are applying here?
HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
Which one do you think –web or voice- suits your qualifications better? : bpo
explain about the validations and in your project where did u used the validations?
What do you know about us?
what is trainer's defination and quality?
hi... this is murali... i've attended for brigade interview for the first time...and got rejected in final technical hr round... can u sujjest me some questions on Windows XP Operating System, Ports and their pins, USB's, Basic Troubleshooting ... i have to attend again on 13th nov....