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Call Centre AllOther (2477)
can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...
BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,
2 16398you have completed your graduation in 2002 what you did 3 years because you start teaching in 2005?
CSC,
2410hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay
2 6871
How do you ensure that your departments goals are in line with the overall company goals?
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
give me some examples of where you have had a non satisfied customer and how did you handle it
How would you convince everyone to adopt to change and what changes would you like to make?
What are your KPI’S / KRA's ?
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
how to give your interoduction ,what are the necessayr thing which about we talk .
what do you know about mumbai city
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
tell me about your your marvelous day that you have spent till now
explain 3 years gap in your employ history?
