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Call Centre Interview Questions
Questions Answers Views Company eMail

what do you mean by outsocing?

IBM,

3 9026

What is your favorite colour, explain briefly about it for at least 5 min. Every time i am getting strucked with this question. PLease help me friends

247Customer, Banking, EXL, Genpact, HGS, Infosys, TCS, Tech Mahindra, Wipro,

9 93025

Tell about Indian Culture for at least 5 Min.

Aditya Birla, Aegis, HGS, Jindal, Satna, SEECO, Smart Choice,

3 75275

what is mean by bpo

2 7147

sppose i am a vodafon customer. and 500 Rs got dedectad from my account without any reason. i m angry than how will you treat with me?

Wipro,

1 7269

hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

2454

who is your roll model & why?

Aditya Birla, HCL, iSpace, MAHINDRA, Wipro,

5 16024

Which kind of job you are looking?

BPO,

5 10759

Would you accept if we offer you a lower salary than of your expected salary?

Aegis,

8 21784

How will you handle irate customer?

Sitel, Tech Mahindra,

6 19690

n rounds will be there in IBM voice based non-tech support?

2371

what is the role of a TL ?

Aegis, FirstSource,

9 44286

which is the memorable in ur life?

HCL, Wipro,

2712

factors of gangsterism

1 6374

hi i'm fresher for the interviews, we i want to know some topics, like favorites color, favorite places,favorite holiday places,ND role model ,please any budy try to help me pls

Serco, Wipro,

1 6189


Un-Answered Questions { Call Centre }

How one can improve customer interactions?

1261


women in politics

2484


HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

2286


Sell me your used envelope?

1896


why telecom fraud happening in india??

2363


hi... this is murali... i've attended for brigade interview for the first time...and got rejected in final technical hr round... can u sujjest me some questions on Windows XP Operating System, Ports and their pins, USB's, Basic Troubleshooting ... i have to attend again on 13th nov....

2597


Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail

2389


Tell me something about any ur tour?How u enjoy in that tour tell briefly?

2884


hi r B.sc science 2 nd yr students can apply for appsc .exam pl tell me eligibility. to apply for that. and more details.

2389


If our call center is involved in activities that bend many laws, would you work with us?

1231


What problem did you encounter and how did you overcome them?

3009


Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

1968


starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?

2422


Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

2487


Why do you want to work for our company? : bpo

1191