Answer / bsrboyina

call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.

Answer / aman sodhi

call centre is a customer service provider. In voice we have
to deal with a customer and telling him about the latest
evolutions and about new products of the company through
voice and in non voice we do not have to deal with the
customer directly they are the internal operations of the
company providing administrative and support services

Answer / neha

call centre is a medium where customer problem is solved.or
we can say it is a center of information of a particular
subject. Here cutomer asked some questions to a particular
object and problem is solved to some extent and give
satisfaction to the customer.
Here voice means sound, means problem is solved by using
telephone , mobile etc. it means problem is solved without
directly contact, only with voice.
non-voice means transfer information by using e-
mails,corrier,sms etc.

Answer / amit bhardwaj

call center is a medium of intraction between customer and
the company.Here voice means sound,means that problem of
customer is solved through phone also company provide
information about their new product,policies and any
changes which company has made. this service is also called
as inbound or outbound process.
Here non voice means that all the customer queries are
solved through e-mail. this service also called as web
process.

Answer / call centre is nothing but cu

call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.

Thanks for Marking this Answer 1 Bsrboyina


Re: what is for call centre what is voice and non voice
and what is the eligiblity for this job
Answer
# 2 call centre is a customer service provider. In voice we
have
to deal with a customer and telling him about the latest
evolutions and about new products of the company through
voice and in non voice we do not have to deal with the
customer directly they are the internal operations of the
company providing administrative and support services

Thanks for Marking this Answer 0 Aman Sodhi

Answer / guest

SORRY YOU SHOULD TRAIN ME

Answer / sapience bpo

call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.

Answer / uche edward

A means a customer service, where customer call in (inbound)
for more information on product and services or to be
assisted with challenges or get answers to question on
product, or (outbound)call customer to educate or know
their take on already existing service or new product or
how they can be served better.
Voice means information would be communicated over the
phones or on contact.
Non-Voice encompasses every other process through which
information on product and services is passed other than
voice, eg e-mails, internet, sms, etc.
Eligibility for this job; Excellent communication,
interpersonal and good listening skills, good problem
skills, good product knowledge etc.

Answer / saranya s

CALL CENTER IS WHICH USED IN ALL BUSINESS IT SHOWS THE
GROWTH OF THE CONCERN.
VOICE IS NOTHING BUT REACHING PEOPLE OR CUSTOMER THROUGH
TELEPHONE
NON VOICE WHICH REPRESENTS THE WORK USING IN THE SYSTEM AS
DATA ENTRY,PROCESSING AND DESIGNING ETC

Answer / sruthi

call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.

Thanks for Marking this Answer 1 Bsrboyina


Re: what is for call centre what is voice and non voice
and what is the eligiblity for this job
Answer
# 2 call centre is a customer service provider. In voice we
have
to deal with a customer and telling him about the latest
evolutions and about new products of the company through
voice and in non voice we do not have to deal with the
customer directly they are the internal operations of the
company providing administrative and support services

have you seen a manhole? why do you think it is shaped like a circle?

0 Answers   Convergys,

How do I introduce myself sophistically infront of interviewer?

9 Answers   Call Centre, HCL,

What are the question being asked by HSBC???

0 Answers   HSBC,

Do you know anything about our company?

1 Answers   HSBC,

why do u want in BPO

2 Answers   Genpact, Serco, WNS,

tell us about a time when u failed to meet a deadline.

0 Answers  

why do u want change u r org

0 Answers   Call Centre, IBM,

What is BPO?

9 Answers   ADP, BPO, FastSource, FirstSource, Genpact, HCL, Serco, Wipro, WNS,

hi all, i am searching 4 BPO job as fresher.i have one telephonic interview.i should talk few minutes on any topic.please send me any topic as well as some BPO questions & answers. thanks & regards, ramana.v, +91-9763212908, vrreddy.v@gmail.com

6 Answers   BPO, Infosys, kenexa,

tell me about what is mean call centre

10 Answers   Aircel, Daksh, FirstSource, SoftLogic,

How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)

0 Answers   IBM,

describe a situation where you influenced others to achieve a common goal or objective?

3 Answers   College School Exams Tests, HCL, Mobily,