1 How many tickets usually get per day/month in support ?
2 what is the major ticket in your experience ?
3 what is the tool you are using in your company?
4 in situation we will use Derive roles in support project?
5 One User asked me the TCODE access in support project,he
got approvals from all,so shal i create new role or can i
add that TCODE in his roles?
6 what is ROLE OWNER?
7 What are the daily activities in your Project ?
Answers were Sorted based on User's Feedback
Answer / guest
1. max to max I'll get 4 to 6 tickets a day
2. i got a major ticket in r/3 security only in transporting
3. we use the remedy tool
4. mostly we use the derived roles supporting project when the same project is maintained in multiple locations and derived role concept is used to decrease our work load n decreases role adjustments etc...
5. if he has the approval we don't need to create a role and it is not a simple thing to create a role mostly we go to SUIM --> then Role --> By transaction assignment --> enter the t_code and find the role which is containing the required role and assign to the user.
6. Role Owners are the key users for the role we need to get approval from the role owner to perform any activities on that role (assign , change , maintain , etc)...
7. my daily activities in my project is to provide end to end support to the end users for eg: resolving missing auth ,creating and maintaining users , taking traces from user activities , maintaining FF id's etc....
Is This Answer Correct ? | 10 Yes | 0 No |
1.we get tickets per day 4+ in support
2.i got one high level ticket in BI security
3.we are using IBM maxi-mo ticketing tool
4.as per my knowledge we can use any situation
5.yes, we create new role. other wise if we add the t-code
existing roles if that roles already assigned to other users
they are also able to access that t-code so we create new role
6.you can set up the criteria that assigns a particular user as a role owner for a particular task or object
7.mainly my daily activities checking missing authorization
and troubleshooting
if am wrong please correct me
Is This Answer Correct ? | 9 Yes | 0 No |
1) Explain different type of Users? Explain specifically Service User? 2) Difference between System and Communication User?Explain in Context of Profile Parameter? 3) There are 5 systems say BI, SOLMAN, CRM, PI, SRM etc etc. Which system will act as a satellite system in CUA and Why? HOw CUa system works? 4) State different types of Transactions & Tables in Strutural Authorization Profile in HR Security? 5) What is L0 , L1 , L2 , L3 , L4 code called in HR Security? 6) What fields are required to create Strutural Authorization Profile in HR Security? State significance of Evaluation Path? 7) What is Structural Authorization Profile in HR Security? When required Role has already been assigned to User then why Structural Authorization Profile is required by user? 8) How are structural Authorization Profile are created? 9) Important Authorization Object in HR Security? 10) Fields in P_ORGIN A.O? 11) Important infotypes and What is PA? 12) How access is provided for tables to user? Significance of Authorization Group in TDDAT table? 13) Difference between SU22 and SU24? 14) Explain Authorization Structure? 15) Which table stores the Authorization Object of a User? 16) What we do to keep Roles consistent in DEV QAS and PRD? 17) A User has create and display access? Will he have access to change as well? 18) How User can have access to view salary slip of other employees(HR Security)?Explain in detail. 19) In HR security does we add Employee ID anywhere in Roles? 20) Any issue you have faced while Transport? 21) Have you faced any issue in Upgrade? Expalain how to compare Roles from older version of SAP to new version of SAP? 22) Any typical issue you have resolved in HR Security?
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1 How many tickets usually get per day/month in support ? 2 what is the major ticket in your experience ? 3 what is the tool you are using in your company? 4 in situation we will use Derive roles in support project? 5 One User asked me the TCODE access in support project,he got approvals from all,so shal i create new role or can i add that TCODE in his roles? 6 what is ROLE OWNER? 7 What are the daily activities in your Project ?
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How to find list of roles which are not assigned to any user
How to do Role Design, Testing and Implementation
What are the most used tables in sap?
Mention which t-codes are used to see the summary of the authorization object and profile details?
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