Explain me about tickets and its handling process, and what
tools are used for the ticking process in production
support? explain in detail?

Answer Posted / sravanthi

Its the same (in terms of process), where support
consultant need to provide 24X7 support to the customer to
resolve the issue. Since it is a production down situation
and is critical.

Is This Answer Correct ?    1 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What are the functionalities available in the financial statement version?

608


can any one send me the real time interview questions and tockets in sap fico ,my mailid is c.sujatha2008@gmail.com

1484


What is known as a repeat run in the depreciation process? : fi- asset accounting

638


P&L account type :- Hi, While creating GL accounts in FS00 am selecting P&L account radio button and immediately it asking me P&L account type (in drop down button it is showing A and S options). I want to disable it.

1485


What is budgeting? : co- cost center accounting

599






Explain automatic payment programmer

619


if any body help me is there any support questions and answers

1598


what is the complete configuration of functional areas in finance and controlling and their related modules. plz give me complete secinero of the functional area,

1614


What is tresurry bills ? how it works?

2403


How do you copy plan data from one period to another? : co- cost center accounting

617


What is Boolean logic? : co- cost center accounting

702


Describe number range interval? : fi- general ledger master data

655


What are the steps to be taken before you execute an actual costing run?

579


What is a functional area in sap ?

642


What is an asset transfer date? : fi- asset accounting

614