What is CR (change Request) & how it is working? what are
stpes?
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Answer Posted / rabindra s
Change Request comes in support phase of a project after
implementation, any kind of change in the existing process
or any improvement or any type of change as per the user
request.
It may include ABAP change,or sometime configuration change
in both the cases functional consultant have to do the
feasiblity study and impact of change to the existing
process flow and act accordingly.
Change Request can be maintain in SAP solution manager if
you have configuration in your project.
Regarding the process step, yes it has proper approval
process,but again that depends on your organisation setting
and level of approvers.
in my project a CR must be approved from
1. Requestor of the CR
2. BPO of the Module say MM
3. CEO of the company.
After only when you received the duely singed CR, you are
allowed to move the changes means CR contained to
Production system.
and one morething i like to add is that CR is alwasy
created for major changes in the system,else generally
support message are created for minor modification.
Thank you Rabindra MM Consultant
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