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what do u know about callcenter
- 19 Answers
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Answers were Sorted based on User's Feedback
Answer / ibm dakhs
call center is a place or network of places,where customer
queries can be dealt with the satisfaction to the customer.
| Is This Answer Correct ? | 23 Yes | 0 No |
Answer / rita
It is a place given services to the customer on phone
| Is This Answer Correct ? | 6 Yes | 0 No |
Answer / sapna
means providing service to customer, we have an inbound call
centre where we recieve calls, and outbound where we make
calls. providing the accurate information about the product
for the company in which you are working for, and delight
the customers, not only satisfying them, so that they do not
quit the service, and choose an other one, they are the
business and they refer other people. take right ownership,
and give quality service........
| Is This Answer Correct ? | 3 Yes | 0 No |
Answer / jane
They conduct calls local and international. They assist or
help the clients to find solutions to their problems.
| Is This Answer Correct ? | 3 Yes | 1 No |
Answer / anupam
where u get solutons your problem which company u related
or coustumer
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / aijaz khan
call center is physical location where customer care
executive receives call from customers or makes call to the
customer to solve the queries of the customer.customer care
executive also explain scheme or provide thorough
information about the product.
| Is This Answer Correct ? | 3 Yes | 2 No |
Answer / sinabhi
call centre is a place where we work for assistin
customers...
| Is This Answer Correct ? | 3 Yes | 3 No |
Answer / pratap sahoo
call-center is a place from where acustomer ca get every
information about related product
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / adilsha
Call Center means Contact Centre Between Customer and
Company. which provides the toll free services.
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / ramu
it is consumer service providestend to attend thier
complaints,offer voice based process,to attempt consumer
services,as when required.
| Is This Answer Correct ? | 0 Yes | 0 No |
Has Convergys opened in LKO
how you handle the angry customer?
Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?
9 Answers ABC, Aegis, Ernst Young, HGS, IBM, Inter Globe Technologies, Ison BPO, Serco, Spanco,
why you want to join Airtel customer care
WHAT U THINK SMILE IS NECESSARY IN UR LIFE?
why are you joining call centre?
9 Answers Genpact, IBS, Wipro,
You have studied BCA. Now why do you want to join HSBC Call centre i.e a banking company.
If our call center is involved in activities that bend many laws, would you work with us?
plz tell me ur daily routine
22 Answers Convergys, Genpact, HC, HCL, IBM, Magnum,
wat do u knw abt
1 Answers IBM, RR Infosolution,
If i am your girl friend then how will you propose her?
What do you mean by an inbound and outbound calling?
5 Answers Beroe, Deutsche Bank, Satyam,
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