what is callcentre.
- 20 Answers
- 28566 Views
- Airtel, BPO, Hutch, Infosys, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / rupesh shah
Call Centre is a part of B.P.O.
It is a 24*7 hour help desk.
It is a booming industry.
No other company has a high growth rate as Call Centre has.
There are two typr of processes.
a)Inbond:
In inbond process the customer calls and put forth his
querry and we have to revert to them with satisfactory
solution.
b)Outbond:
In outbond we have to make calls and give information
about our product.Inshort we have to do a tellemarketing.
| Is This Answer Correct ? | 9 Yes | 0 No |
Answer / themanjuu
the Call Centre is part of an alternative tutoring model
for some AU courses. In these courses a student is not
restricted to tutor availability, but can speak to a
learning facilitator or leave a message 24 hours a day.
Academics will return calls to the Centre within 48 hours
to answer specific course content questions. The Call
Centre also supports ViTAL (see ViTAL).
www.athabascau.ca/misc/glossary.html
A telephone based service operation being used for direct
banking and insurance, ticket sales and customer service
operations.
www.kcom.com/eastyorkshire/pricemanual/Glossary.htm
http://callcentre.education.ed.ac.uk/
www.ssc.mhie.ac.uk/pubs/cpvi/gloss.html
An organisation whose major role is to handle phone calls
(mainly from business customers) on behalf of one or
(usually) several other large companies. They commonly use
computer networks to give them access to that firm's
databases, and to keep records of all calls they handle.
www.techwriter.co.nz/nerd-ad.html
call center: a center equipped to handle a large volume of
telephone calls (especially for taking orders or serving
customers)
wordnet.princeton.edu/perl/webwn
A call centre (Commonwealth English) or call center (AmE)
is a centralised office of a company that answers incoming
telephone calls from customers or that makes outgoing
telephone calls to customers (telemarketing). Such an
office may also respond to letters, faxes, e-mails and
similar written correspondence. However the term contact
centre (Commonwealth English) or contact center (AmE) is
often applied when such multiple functions are blended in
one office.
| Is This Answer Correct ? | 4 Yes | 1 No |
Answer / saravanan
a call center is place or a unit of a company which is
like a support center for the people using the product of
the company .. which includes the product ,
troubleshooting , billing related quries , new product
info, registeration process , and each and every info is
proived to you realted yo the company by the executives ...
| Is This Answer Correct ? | 4 Yes | 1 No |
Answer / priyanka
a call center is place or a unit of a company which is
like a support center for the people using the product of
the company .. which includes the product ,
troubleshooting , billing related quries , new product
info, registeration process , and each and every info is
proived to you realted yo the company by the executives ...
| Is This Answer Correct ? | 4 Yes | 2 No |
Answer / faizul islam
call center is a business unit operating 24 hours a day 365
days a year on an outsourced process acting as a link
between the client company and its prospective customer.Its
that division of the organization which is continuously
interacting with the customer to solve their
queries/problems or passing on details about their product
and services.
| Is This Answer Correct ? | 3 Yes | 1 No |
Answer / yogender
a center which would help the peoples for about their
query's releated to product and to know about the new
product or scheem launched by the company.
| Is This Answer Correct ? | 3 Yes | 2 No |
Answer / ankur jethani
Simple and best answer would be this-
Call centre is a place where we are supposed to solve
queries put forward by our customers (after a pause) and in
some call centres we are supposed to sell our products to
the people by convincing them to buy it.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / shalu
the Call Centre is part of an alternative tutoring model
for some AU courses. In these courses a student is not
restricted to tutor availability, but can speak to a
learning facilitator or leave a message 24 hours a day.
Academics will return calls to the Centre within 48 hours
to answer specific course content questions. The Call
Centre also supports ViTAL (see ViTAL).
www.athabascau.ca/misc/glossary.html
A telephone based service operation being used for direct
banking and insurance, ticket sales and customer service
operations.
www.kcom.com/eastyorkshire/pricemanual/Glossary.htm
http://callcentre.education.ed.ac.uk/
www.ssc.mhie.ac.uk/pubs/cpvi/gloss.html
An organisation whose major role is to handle phone calls
(mainly from business customers) on behalf of one or
(usually) several other large companies. They commonly use
computer networks to give them access to that firm's
databases, and to keep records of all calls they handle.
www.techwriter.co.nz/nerd-ad.html
call center: a center equipped to handle a large volume of
telephone calls (especially for taking orders or serving
customers)
wordnet.princeton.edu/perl/webwn
A call centre (Commonwealth English) or call center (AmE)
is a centralised office of a company that answers incoming
telephone calls from customers or that makes outgoing
telephone calls to customers (telemarketing). Such an
office may also respond to letters, faxes, e-mails and
similar written correspondence. However the term contact
centre (Commonwealth English) or contact center (AmE) is
often applied when such multiple functions are blended in
one office.
| Is This Answer Correct ? | 3 Yes | 3 No |
Answer / bharath reddy
Litrally its a floor from where calls to customers are
received or made
| Is This Answer Correct ? | 3 Yes | 3 No |
What do you think people born smart or they become smart after spanding time in this world?
Kpo Jobs in Gurgaon, Gurgaon jobs, best jobs in kpo hiring on career shapper call aditya at 9015116370
pls, tell me that what are want bpo as that qualification, technical, work experience.
whom do u love most in yur family and why?
U have done BTECH still u want to join BPO why?
19 Answers Cap Gemini, FirstSource, HDFC, IBM, Maven Infotech, Mphasis, Sitel, Wipro, WNS,
Where do you want to see yourself three years down the lane?
how did u celebrate your last birth day ?
0 Answers ABB, Genpact, IBM, MR, Wipro,
why should we hire u?
25 Answers Cipla, SPIC, TCS, Tech Mahindra,
Explain how you would be an asset to the organization.
What are the roles of a quality analyst?
Can you describe for me one or two of your most important accomplishments ?
1 Answers AAI Airports Authority Of India, Frontier Airlines, Global Vantage, Indian Airlines, Microsoft, You Telecom,
Why do you want join B.P.O’s.
-
Call Centre AllOther (2477)
