Tell me about a time when you had to deal with a difficult
person at work
Answer Posted / reign
There was a time when i was a team leader in a gasoline station my new team member misfill the vehicle of one of our customer. And the customer was so mad and looking for our manager on that time our manager is not around and as a team leader , i talk to him and asking him what happen , I stay calm and i apologize for what was happen. and I just let the customer vent his anger and telling him if i was on his position i will feel the same way.And And told my team member to push the vehicle at the parking area after that I bring the customer to our office and i immediately call for a car mechanic and as the mechanic arrive at the station they drain the tank right away and fill his vehicle with the right fuel. As a result the customer still mad but at least calm down a bit, test his vehicle and leave the station.
Is This Answer Correct ? | 0 Yes | 0 No |
Post New Answer View All Answers
Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks
3. Employees at appear professionally dressed
explain about the validations and in your project where did u used the validations?
tell me about your college life?
what do you know about mumbai city
favourite crowded market place
What's the difference between efficiency and productivity?
What was the difficult days in your life ? please elaborate
How can you say "Time Is Money"
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
why i configer to power mangemant?
What is the difference between the bpo and call center?
Tell me about Job responsibilities
10. Employees tell you exactly when services will be performed
HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.