what is inbound and outbound source?

Answer Posted / guest

Inbound is the call based on a customer needing to make a
connection to obtain services from a company that is
obligated to do so.
Outbound is a call from a source or company making a
connection to either a customer or client or to a potential
customer or client based on the goods or services that the
company provides and is conducting business.

Is This Answer Correct ?    2 Yes 1 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

why you feel you would be suitable for Inbound customer service consultant role in a bank ?

2622


What is the difference between kpo and bpo? : bpo

736


Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

817


What are the KRA of an asst manager in Domestic outbound Callcenter

2029


What about your strength and weaknesses?

2229






How would you teach a blind person to withdraw her credit card account on an automated teller machine?

1758


what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?

1944


women in politics

2028


what is difference between WEP & WPA-PSK

1948


Tell about your work experience. Why you quit that job?

1927


whats cmd diskdefargment.

1741


Discribe Banglore?

2034


what do you see yourself doing five or ten years from now?

2068


1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

1936


how did u celebrate your last birth day ?

2259