Answer / guest

inbound is nothing but taking the calls
outbound is that we give the call

Answer / siddaraj ainapur

inboud is nothing but taking calls from cm for buziness
purpose. and out bound means making call from a specialised
location for buziness purpose.

Answer / guest

Inbound is the call based on a customer needing to make a
connection to obtain services from a company that is
obligated to do so.
Outbound is a call from a source or company making a
connection to either a customer or client or to a potential
customer or client based on the goods or services that the
company provides and is conducting business.

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