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Answer Posted / rohit shahi
BPO stands for Business Process Outsourcing. Major
corporations in the US and Europe are outsourcing their
back office operations to India to save costs. E.g.
employee payroll is maintained in India for their employees
worldwide. Although these jobs usually are not directly IT-
related, their data-based orientation often means that they
require IT departmental support to be successfully
outsourced.
KPO stands for Knowledge Process Outsourcing. KPO involves
offshoring of knowledge intensive business processes that
require specialised domain expertise, thus delivering high
value to organisations by providing business expertise
rather than just process expertise
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