What is the ticketing tool you are using in your project.
How will you solve particular ticket once it is created in
your queue.
Answer / sureshbabu k
SDA is one of the tool which we have used in our project.
Team have own user credentials(user id and password) to
open SDA. Depending upon the severity levels we can provide
the updates to bussiness participants.
Is This Answer Correct ? | 1 Yes | 0 No |
What is the format of WSDL file.
What is correlation ID? and what is Transaction?
What is the difference between JCAPS and ICAN?
What is cmap and oTD. What is the use of OTD?
What is queue and what is topic?
What is the difference between ICAN and Jcaps?.
what is marshaling and serialization.
If there are 10 different files with same format. How many eways required to process this file from source side.
How to configuare the logging levels in Jcaps.
What is exchange? What is the use of exchange?
Explain the Architechture of SRE and JCAPS.
What are the different types of eways that you have worked in your project.