Interested to Buy Any Domain ? << Click Here >> for more details...
difference between callcenter and bpo
- 2 Answers
- 7788 Views
- I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / kashif.khirwa
call center is mediater between customer and company and it is center where is solving the problem of customer. it is two types of call center
1. inbond
2. outbond
inbond- where is receiving the call to customer
outbond_ where is calling to customer
BPO is (business processing outsource) where is talk transaction between customer and company related to business products
| Is This Answer Correct ? | 10 Yes | 0 No |
Call Center is a plateform where calls made or received for
the purpose of sales or Customer Service. Call Center is
totaly voice process.
But BPO is Business Process Outsourcing whwre one service
provider outsorces its operation to a third party. Here BPO
is Mediator.
| Is This Answer Correct ? | 4 Yes | 2 No |
NARRATE A STORMY NIGHT?
0 Answers Infosys, Jindal, Quatrro,
If you have the lamp of Alaa Eldeen what are you going to do?
where u visit last time ?
what are the responsibilities of a quality analyst in call center
why do u wnt to join Wipro only
40 Answers Aircel, HSBC, WBPO, Wipro,
explain about the validations and in your project where did u used the validations?
can any 1 say how much % is eligible for wipro bpo?
8.if you r given power for 1 day,what would you eradicate from india?
About your experience and knowledge
2 Answers BMK, Omega Healthcare,
tell me something about GENPACT good and better answer .asap in my id tomorrow will be my interview plzzzzzzzzzzzz
Tell us something about yourself, discuss 5 characteristics
Why do you want join night Ship ?
0 Answers Aegis, Genpact, Wipro,
-
Call Centre AllOther (2477)
