WHAT IS CALL CENTRE ?
Answers were Sorted based on User's Feedback
Answer / priyanga
A call centre is a place where large number of calls are
made or received for business purposes .. It acts as a
bridge between clients & products ...
Call centre is an integral part of BPO ..
Is This Answer Correct ? | 12 Yes | 3 No |
Answer / bhargav
A call center is a centralized office of a company that
answers incoming calls or makes outgoing calls to the
customers. They can handle considerable volume of calls at
the same time and can also log calls. using a variety of
technologies including computer automation, call centers
connect the customer and the organization to meet the
cstomer needs in real time
Is This Answer Correct ? | 9 Yes | 4 No |
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