WHAT IS BPO ?

Answers were Sorted based on User's Feedback



WHAT IS BPO ?..

Answer / monisha datta

Business Process outsourcing

Is This Answer Correct ?    76 Yes 7 No

WHAT IS BPO ?..

Answer / babu

Business Process Outsourcing

Is This Answer Correct ?    56 Yes 10 No

WHAT IS BPO ?..

Answer / guest

it ia a buisness process outsourcing in which we will have
to deal with customers/clients in two way
1.voice process in which one 2 one chat
2. non voice in which we chat our customers/clients through
e-mail or internett.

Is This Answer Correct ?    42 Yes 5 No

WHAT IS BPO ?..

Answer / ratnadeep

bpo is business process outsourcing,is the use of third
party contracted to perform specfic & speclized task.

Is This Answer Correct ?    30 Yes 5 No

WHAT IS BPO ?..

Answer / vikash

Bpo stands for business procrss outsourceing.It has two
process inbond and outbond.Inbond is the process by which
the coustomer clearifies doubt and lodge complaints about
products and servces and Outbond is the process by which we
give a information about products and services.

Is This Answer Correct ?    22 Yes 1 No

WHAT IS BPO ?..

Answer / deepika

BPO
Bussiness Processing Outsourcing the term itself
indicates using leased employees or hiring outside staff.
These emp generally called temporary employees, temp,
contract employees.
Throughout the past decade this practice has become more
accpeted method for hiring firms to attain the
service of outside workers. This practice has given a good
results to the employer. The outsourcing firms hire
talented and highly skilled employees who fit for the
suitable position.
With the outsourcing process the companies are
getting good profits in terms of productivity,clients
satisfaction.
Mainly banks, health cares, finance related companies are
depending on BPOs.Where the highly skilled persons who were
recruited on that perticular product are giving best
results in the industry.

Is This Answer Correct ?    14 Yes 2 No

WHAT IS BPO ?..

Answer / abhishek shrivastava

Business process outsourcing (BPO) is the act of giving a
third-party the responsibility of running what would
otherwise be an internal system or service. For instance,
an insurance company might outsource their claims
processing program or a bank might outsource their loan
processing system. Other common examples of BPO are call
centres and payroll outsourcing.

Typically, companies that are looking at business process
outsourcing are hoping to achieve cost savings by handing
the work to a third-party that can take advantage of
economies of scale by doing the same work for many
companies. Or perhaps the cost savings can be achieved
because labor costs are lower due to different costs of
living in different countries.

In exchange for the potential cost savings, the company in
question must relinquish control over an aspect of their
business which explains why business process outsourcing is
often reserved for non-critical, non-core type of work.

Is This Answer Correct ?    9 Yes 3 No

WHAT IS BPO ?..

Answer / a

BPO BUSINESS PROCESS OUTSOURCING,IT IS RESPONCIBLE FOR OUT
SOUPCE THE BUSINESS IN THE MARKET

Is This Answer Correct ?    4 Yes 2 No

WHAT IS BPO ?..

Answer / amit sngh

BPO IS A SOURCE BETWEEN THE COMPANY AND ITS
COSTUMER....FROM HERE WE HAVE TO MAKE AND ATTEND THE CALLS
........BPO CONSISTS TWO TYPES INTERNATIONAL AND
DOMESTIC.... IN INTERNATIONAL WE HAVE TO MAKE AND ATTEND THE
CALLS OF OUTSIDE OF INDIA..... AND IN DOMESTIC WE HAVE TO
MAKE AND THE CALLS IN ALL OVER INDIA ........BPO.. HAVE
THREE PROCESSS............. 1:INBOUND:ATTEND THE CALLS
2:OUTBOUND:MAKE THE CALLS
3:BLENDED:MAKE AND ATTEND THE CALLS .....

Is This Answer Correct ?    3 Yes 1 No

WHAT IS BPO ?..

Answer / vikash diwana

A BPO indestry is a working place. where calls are made and
also recived in a great number. A BPO indestry has primary
cantoct with coustmor over telephon in order to from and
encouurage business relationship .

Is This Answer Correct ?    0 Yes 2 No

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