What does customer satisfaction mean to you?
Answers were Sorted based on User's Feedback
Answer / arit
customer satisfaction mean,dealing with customer in a
proper or positive way.Every individuals are differenet so
there need and satisfactory leve also different.So the main
task of a employee of a call centre is to make them
understand that they are also concerned about their problem.
| Is This Answer Correct ? | 33 Yes | 9 No |
Answer / shweta
customer satisfaction means,when our customer is fully
satisfied with our product and our service,he/she have
faith on us and our product.we just need to clear sll
things in a gud manner and customer will be satisfy if he
gets what he/she really wants in a gud way...
| Is This Answer Correct ? | 13 Yes | 8 No |
Answer / john
customer satisfaction means customer should likes to speak
to me and we have to make everything interesting to
customer and customer understand's what exactly we talked
and customer liked what we said.
| Is This Answer Correct ? | 11 Yes | 16 No |
Answer / hasan
coustomer satisfaction means to me alot i can do anything to satisfy my custtomer as soon as posible and as simpl as posible il keep on trying until i achve the succsess in satisfaction
| Is This Answer Correct ? | 0 Yes | 5 No |
What according to you is a job like at a call center?
Why do you see bpo as your career? : bpo
what is the role of a TL ?
how to open my email , if i open it my username and password are not matched like that it says pls solve my problem immediately?
MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D
Why do you want to change/leave your current job?
do you consider you valuable . why?
0 Answers CTS, Mphasis, Omnia,
How many times does the minute hand meet the hour hand in a day?
formula of sla,aht
8 Answers Aegis, HGS, Intelenet,
In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.
You are going through the airport, suddenly you heard a noise.... now make a story from this (speak at least for 2 minutes).
why a B. Sc. Maths student chose to work in a BPO?
4 Answers Amazon, HGS, Sutherland,
Call Centre AllOther (2477)