Which of the following describes the cost of quality associated with scrapping, rework, and downtime?
A. Internal failure costs
B. External failure costs
C. Prevention costs
D. Appraisal costs
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You are the project manager for the Late Night Smooth Jazz Club chain, with stores in 12 states. Smooth Jazz is considering opening a new club in Kansas City or Spokane. You have derived the following information: Project Kansas City: The payback period is 27 months, and the IRR is 35 percent. Project Spokane: The payback period is 25 months, and the IRR is 32 percent. Which project should you recommend to the selection committee? A. Project Spokane because the payback period is shortest B. Project Kansas City because the IRR is highest C. Project Spokane because the IRR is lowest D. Project Kansas City because the payback period is longest ?
Which performance measurement tells us how much more of the budget is required to finish the project? A. ETC B. EV C. AC D. EAC
Your company. Kick That Ball Sports, has appointed you project manager for their new Cricket product line introduction. This is a national effort, and all the retail stores across the country need to have the new products on the shelves before the media advertising blitz begins. The product line involves three new products, some with multiple deliverables. The Scope Definition process is now complete. Which of the following is true? A. The WBS template, an output of the Scope Definition process, was used from the previous project to create the WBS for this project. The WBS encompasses the major deliverables for the project. B. The WBS template from the previous project, an output from the Scope Planning process, was used to create the WBS for this project. The WBS encompasses the major deliverables for the project. C. The WBS, an output of the Scope Planning process, has been created, and it encompasses the full scope of work for the project. D. The WBS, an output of the Scope Definition process, has been created, and it encompasses the full scope of work for the project.
All of the following are true regarding configuration management except: A. Requires all acceptance decisions to be made through the CCB B. Serves as a change control system C. Describes the physical characteristics of the product of the project D. Controls changes to the characteristics of an item or system
The purpose of the Initiation process is to: A. Formally recognize the existence of a project or project phase B. Formally recognize the need that brought about the project be it marketing demand, customer requests, business need, technological advances, or legal requirements C. Formally recognize the stakeholders of the project and identify them in the project charter D. Formally recognize the project sponsor and document his or her project goals
You are a project manager for Dakota Software Consulting Services. You're working with a major retailer that offers their products through mail-order catalogs. They're interested in knowing customer characteristics, the amounts of first-time orders, and similar information. As a potential bidder for this project, you worked on the RFP response and submitted the proposal. When the selection committee received the RFP responses from all the vendors bidding on this project, they used a weighted system to make a selection. Which process did this occur in? A. Source Selection B. Solicitation C. Requisition D. Contract Administration
You have been hired as a contract project manger for Grapevine Vineyards. Grapevine wants you to design an Internet wine club for their customers. One of the activities for this project is the installation and testing of several new servers. You know from past experience it takes about 16 hours per server to accomplish this task. Since you're installing 10 new servers, you estimate this activity to take 160 hours. Which of the estimating techniques have you used? A. Analogous estimating B. Bottom-up estimating C. Quantitatively based duration D. Reserve time
You are a project manager for Laurel’s theater productions. Your new project is coming in over budget and requires a cost change through the cost change control system. The cost variance was projected using which of the following tools and techniques? A. Performance measurements B. Cost baseline measurements C. Computerized tools D. Performance reports
All of the following are tools and techniques of the Quality Control process except: A. Monte Carlo Analysis B. Statistical sampling C. Pareto diagrams D. Trend analysis
What is triple constraint triangle in project management?
You are a project manager for a manufacturing firm that produces Civil War-era replicas and memorabilia. You discover a design error during a test production run on your latest project. Which of the following is the most likely response to this problem? A. Reduce the technical requirements so that the error is no longer valid. B. Go forward with production and ignore the error. C. Go forward with production but inform the customer of the problem. D. Develop alternative solutions to address the error.
What is the difference between risk impact and risk probability?
Design Patterns 
