Answer / smruti

Sequence shud be :

Issue Raised in oracle apps -> Verify yourself as far as
you can -> Check by making the trace on(debug) -> Check
forms/reports -> open in forms/reports builder -> Check
from DBA side -> Search in google -> Search in metalink ->
Ask collegues -> ask friends (Whole meaning is try not to
be a loser) -> Then comes reporting level -> if u find a
resolution and can be implemented in ur level do it else
follow the hierarchy -> Immediate senior functional / tech
lead -> module lead -> Team lead -> RM/PM

Answer / nihar

(Ans.as per my knowledge) if there is an issue then we
report to the reporting manager, he clarify with consultant
or metalink, i am not the decesion maker)

Answer / kranthi kumar

First you inform to ur immediate senior and then to the
Project Manager.Then he will take care of the issue.

This changes from one organization to other

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