Answer / mayank sati

ACPT stands for an agent, customer process and technology, this is used to audit and see that what is causing the actual error.

why did you want to join the call centre?

44 Answers   BPO, Call Centre, Cambridge and Green Mile, Convergys, DELL, HomeShop18, IBM, Infovision,

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how do you relate with your father

0 Answers   HCL,

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Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?

0 Answers   Convergys, Tech Mahindra,

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Sell me this house without a roof

0 Answers  

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I want recent question papers. Now am preparing for BPO interview. please send the papers..

0 Answers   Aegis, Tech Mahindra,

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What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

0 Answers   Cognizant,

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why bpo and why customer service

1 Answers   Consultancy, TelePerformance, Wipro,

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how did you spent your last day?

0 Answers   Intelenet, Spice Telecom,

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what is the call center

0 Answers   Airtel,

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How good are you with computer skills? : bpo

0 Answers  

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How is AHT Calculated

0 Answers   IntelNet,

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What's a good answer when a interviewer askes you describe a difficult situation?

3 Answers  

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