Answer / kiruba

Answer to this question shows your level of interest in the job and company. Make it sure that you read about the company before appearing for an interview.

I have question to ask about the Call center management, Q Team leader Role and Responsibilities in inbound Call center, and What will be the Primary part of that ? Q What is the Role and Responsibilities in Company As operation Manager

1 Answers   Mphasis, Serco,

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Why do u want to work at a place, where there is no growth and future for u?

4 Answers   IBM,

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what do you mean by the best customer service?

13 Answers   HSBC,

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Can anybody come up with an example that how SLA and AHT is calculated ?

1 Answers   bKash, Hero BPO, IKF, Wipro,

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tell us about a time when u failed to meet a deadline.

0 Answers  

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I am searching the address of Kisan call centre at Indore. Plz anybody could help me? My Name is Ankit Agrawal 9039298106

3 Answers   HCL,

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Will you be happy to re-locate, if required?

0 Answers   Abacus, HSBC, Nabard,

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why did you want tojoin the call center?

25 Answers   Allsec Technologies, BPO, CTS, EXL, Genpact, HCL, Wipro,

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which type questions ask me in call centerin tatasky?

0 Answers   HCL, IBM, TATA,

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what kind of questions will be ask in a interview working for samsungs call center \

0 Answers   Airtel, Samsung,

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can anyone tell me about the story of "JAANE TU YAA NAA JANE NAA".

2 Answers   IBM,

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In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.

2 Answers   DELL, HP,

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