How to refund for a customer who returns goods and wants a
refund for $600 in R12
In above scenarios customer does not want Credit Memo or On-
Account Credit, he wants refund check .
and as we know we do not issue check from AR.
How can we issue Check from AP and how offsetting is done
for the same in R12
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Answer / geetha kishor
Hi,
Refunding to customer is automated in R12.
Required steps
1.create receivable activity for as refund
2.Set disbusrement bank account or use an exisiting account
open the reciept then click on apply button then choose the
refund as created in above step 1hen enter the amount to be
refund.The click on refund attributes on left hand corner
down side then enter the payemnt mode then save and then
close the winddow.oracle autmatically creates AP invoice.
note that supplier number is not created on this kind of
invocie.
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