I have question to ask about the Call center management,

Q Team leader Role and Responsibilities in inbound Call center,
and What will be the Primary part of that ?
Q What is the Role and Responsibilities in Company As
operation Manager



I have question to ask about the Call center management, Q Team leader Role and Responsibilities ..

Answer / hashimkmh

The Role and responsibility of an operational manager are
Planning the business activities, organising and
coordinating the manpower and the all activities of the
company towars the achievemnt of the ultimate goal.

Is This Answer Correct ?    11 Yes 1 No

Post New Answer

More Call Centre AllOther Interview Questions

why would you want to join a call centre?

7 Answers  


what is meaning of BPO?

3 Answers   Brigade, Genpact, Wipro,


Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

0 Answers   IntelNet,


how does your home town differs from hyderabad speak it for three minutes

0 Answers   Infosys,


what is the abbrevation of WNS?

31 Answers   3G Cell Labs, WNS,






how to calculate AHT

1 Answers  


What would your previous supervisor say your strongest point is?

0 Answers   Gaurav International, Tavant Technologies, Thomson Reuters, Wipro,


what is bpo and call centre?

3 Answers   Aegis, CSS, CSS Corp,


Why do you want to join international back office as you are currently working for domestic vocei process ?

8 Answers   EDS, EXL, Mellon, XL Dynamics,


explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!

0 Answers  


Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?

0 Answers   Spanco,


Speak on DARK , SUCCESS , SKY

10 Answers   BPO,


Categories