i would like to get mphasis bpo test paper
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Answer / venkat.a
Any BPO job is done with the motive to understand the process and succeed with proven skill sets. copying a test paper will only make us get through the initial rounds in the interview.
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0 Answers Davison, India Mart, Infosys, Wipro,
How Did you spent you're last Night?
Money is importent or relation is importent in our life,why?
Which of the following device is designed for an AGP slot? a. HDD b. Serial Port c. Video card d. External Storage Device What has occurred when HDD fails, making a grinding noise? a. controller failure b. the read/ write head is in contact with the platter c. hard drive is in power save d. hard drive is in labor which type of connector is used by analog modems? a. AUI b. BNC c. RJ-11 d. RJ-45 From which control panel option in Windows 95 can u create a startup disk? a. system b. admin c. add/remove programs d. network our customer has bought a second hard disk and added it an existing computer. The first hard disk is having one primary partition and extended partition. The extended partition is divided into two logical drivers D and E. when you install the second hard drive and format it, what would be the drive letter assigned to the first logical drive on the extended partition of hard disk? Assume that the second hard disk has one primary partition and only one logical drive on the extended partition. a. “D” b. “E” c. “F” d. “F” Which port can the keyboard be connected to? a. parallel port b. VGA port c. PS\2 d. IEEE 1394 You get a CMOS checksum error upon boot. What is the most likely cause? a. power supply failure b. BIOS need to be updated c. CMOS battery is nearing end of life d. HDD types are incorrectly defined You rare reported that the monitor at a client’s place is having a problem. You are about to remove the CPU tower to trouble shoot the issue. What do you do just before opening the CPU tower? a. wear wrist strap to prevent ESD damage to the monitor b. Make sure that the power is switched off and the power cord is plugged out. c. Make sure that the ESD is grounded properly d. Connect the monitor as well as the wrist strap to the ground. Which of the following files is NOT required for DOS to boot? a. COMMAND.COM b. MSDOS.SYS c. IO.SYS d. AUTOEXEC.BAT
6 Answers Microland, Sutherland,
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What are the questions which are asked in an interview for the position of customer representative service ?
what would u do, if u become a prime minister of ur country for six months
why bpo and why customer service
1 Answers Consultancy, TelePerformance, Wipro,
Why do you looking for BPO job?
19 Answers EXL, IBM,
6. When a customer has a problem, shows a sincere interest in solving it
How many questions asked to per candidate by HR in international call center?
Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?
9 Answers ABC, Aegis, Ernst Young, HGS, IBM, Inter Globe Technologies, Ison BPO, Serco, Spanco,
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