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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

How can you resolve the problem to customer’s satisfaction?

 771

What is inbound and outbound call centers?

 692

How can you relate call centers to bpo?

 723

What are an inbound call center and an outbound call center? What is the difference between the two?

 750

What is a bpo? : bpo

 712

How good are you with computer skills? : bpo

 821

What is iso:9000 in outsourcing? : bpo

 902

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

 740

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

 799

Determine the type of bpo you wish to work? : bpo

 767

Are you a team player? : bpo

 758

Which one do you think –web or voice- suits your qualifications better? : bpo

 1255

What are the major sectors for outsourcing? : bpo

 942

Can you use different software’s easily? : bpo

 749

Why companies outsource? : bpo

 786

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Un-Answered Questions { Call Centre AllOther }

Describe how you ensure that your sales targets are exceeded each month?

3806

WHAT IS YOU CAREER OBJECTIVE?

2177

What according to you is a job like at a call center?

2283

HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

1998

How good are you with computer skills? : bpo

821




What will be your approach to improve customer service?

764

Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

3487

How to deal with abusive/slang using customer?

763

What would you do if your team ceased to perform? Them.

2520

For which process u are coming... I'm bpo like convergys

1490

Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?

1961

For customers, proactive engagement do you know the ways to create it?

684

wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

2552

What steps will you take to deal with an unsatisfied customer?

704

Will you be comfortable handling customers on the phone? : bpo

2665

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