Answer Posted / prvn
My Bond is going to complete. So, I am looking for a change
to develop my Career in Call center
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TELL SOMETHING ABOUT YOUR NATION
for some training is a neccesity and for others it's a luxury comment about the above statement
6. When a customer has a problem, shows a sincere interest in solving it
For implementing a crm solution to your business what things need to take care of?
What is the biggest challenge you have faced in work in the past 12 months?
What are you Konw about genpact ?
What is more important to you money or success?
actually what is the working of a call center? what is the method of process and how do they get source?
Do you know the online tools for excellent customer service?
tell about tirupathi
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
What are an inbound call center and an outbound call center? What is the difference between the two?
What is your biggest achievement? Can you give me an example of ?
how you spend your yestarday
How do you measure good customer service?