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Answer Posted / aravind
because i have good communication skills and good technical
knowledge that is enough to satisfy the customer
| Is This Answer Correct ? | 2 Yes | 2 No |
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How to tackle the customer language barrier that exists in between?
can any 1 say how much % is eligible for wipro bpo?
what is difference between marketing and kpo
Narrate a story which you liked.. and why.
for some training is a neccesity and for others it's a luxury comment about the above statement
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
Sell me this house without a roof
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
why you are join as a quality analyist ?
what are you planning on your next b'day/what have you planned on your next b'day ..??
When do you want to start?
what are the responsibilities as a call centre execuitive when we talk to the customer ?
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
What would be your advantage in the future if you join now?
