i want to know about call center interviews question
- 14 Answers
- 34124 Views
- 247Customer, e Serve, Genpact, HGS, Hinduja Global Solutions, Infosys, TCS, Vodafone, Wipro, I also Faced
- E-Mail Answers
Answer Posted / 140191259
BPO interviews questions
1. Tell me about your self?
2. What is full form of BPO
3. Why to join BPO
4. What is customer service ?
5. If customer not satisfied with your resolution, what will you do with customer.
6. Tell me about your past day routine or about previous birthday
| Is This Answer Correct ? | 0 Yes | 0 No |
Post New Answer View All Answers
hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me
Can you work independently?
why you want to be a quality analysts
minimum how many years of experience your company wants
What is the difference between inbound and outbound?
tell me some thing about blobal worming
what motivates you? also have you used these motivators with other
i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there
How to build a good rapport?
How long do you want go work here?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
How would you teach an old lady to fix her dwindling internet connection?
What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)
How to deal with the customer having a language barrier?
What are the KRA of an asst manager in Domestic outbound Callcenter
