Role of quality analyst in bpo
Answer Posted / rahul khandelwal
Quality Analyst not just audits the calls, they are the backbone of any process. QA has responsibility to improve the process by feedback, Refresher sessions, Dip check etc.
Is This Answer Correct ? | 232 Yes | 8 No |
Post New Answer View All Answers
An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
Your last travel experience?
What do you know about the centre/company/role?
What are your strengths and weaknesses? Give an example of this behaviour
have you seen a manhole? why do you think it is shaped like a circle?
what u know about genpact.
What is right age of hacking(from dt.of casting) on concrte surface for plaster work.
How do you get here? (About Route)
For customers, proactive engagement do you know the ways to create it?
Describe how you ensure that your sales targets are exceeded each month?
Where do you see yourself after five years? : bpo
what are some aspects of your present or most recent position that you dislike?
Would you take up this job if we offered it to you?
What’s your area of opportunity?