wht is the difference between KPO and BPO ?
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- BPO, DishTV, Spanco, TATA, Tata Business Support Services TBSS, Tech Mahindra, I also Faced
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Answer Posted / bobby
BPO deals with business, it involves taking business from
the clients by call-centers and outsourcing through their
agents Example: icici, tata, reliance, GE and many more. And
where as kpo is the knowledge processing outsourcing it
involves taking knowledge from medical representatives by
doctors and their customers. Example 104service in India,
cytel and etc.
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