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Answer Posted / jane
manager
master
management
| Is This Answer Correct ? | 2 Yes | 13 No |
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HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?
7. Performs the services right first time
How good are you with computer skills? : bpo
speak about mobile communication for 4minutes(topic)
sell to me a perfume..
Please outline and describe your current targets and KPIs How do you ensure you achieve these?
How to deal with a customer who denies paying for the product?
explain about the validations and in your project where did u used the validations?
why you leave teaching? and why you want to join BPO?
Mention what are the critical attributes of a call center executive?
Give me full details of about yourself
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
What is the biggest challenge you have faced in work in the past 12 months?
Your last travel experience?
