what is the diff b\w call center and BPO
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Answer Posted / sanju
A call center performs that part of a client?s business
which involves handling telephone calls. A call center, for
example, might handle customer complaints coming in over a
ptelephone.
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memorable call
1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?
Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
What questions are asked at the Data Processing Unit?
Can you work independently?
HOW you spend the last day? how you spend the last Birthday.
How would you sell a used toothbrush? A broken pen? A bitten apple?
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
Do you know the common risk associated with bpo’s and how will you cope with them? : bpo
How do you manage your time? Give me a reason of being late?
Why we promoted you as senior Team leader
What’s your area of opportunity?
How to deal with the customer having a language barrier?
Are you able to work with multiple phone lines?
if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?
