Role of quality analyst in bpo
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Answer Posted / harvinder
TO audit given no. of calls and to give feedback to agents
constant updation of call center core process
to take part in call calibrations
to be a team player with proactive approach
to motivate agents
to take steps and bring necessary changes for process
improvement
| Is This Answer Correct ? | 384 Yes | 20 No |
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WCT tax alos applicable on painter the total amount of work Rs.35000/- only
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what is the key aspect that helps improve customer service?
What are the disadvantage and advantage of working in a call center?
What are your KPI’S / KRA's ?
What are advatages and disadvatages of BPO job?
Explain about bpo & how it works? : bpo
Can you work in shifts?
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describe briefly your standards for success?
speak about your collage days for five minutes
Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate
What is your experience in Client Management ? Types of Client Interaction ?
