BPO means?
Answer Posted / knivas
Business Process Outsourcing (BPO) means delegating the
ownership, administration, and operation of a process to a
third party. BPO is about solving a business problem. BPO
aims to raise a client company’s shareholder value because
it is about delivering outcomes—that is, higher-performing
business processes. Companies essentially have three kinds
of processes: core processes (which give strategic
advantage), critical, non-core processes (which are
important but are not competitive differentiators), and non-
core, non-critical processes
Companies generally outsource four types of processes
1)processes that link to suppliers
2)processes that link with customers
3)production processes
4)support processes
Is This Answer Correct ? | 38 Yes | 18 No |
Post New Answer View All Answers
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
How do you deal with the question you don’t know the answer that customer asked?
Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
what are your contribution in this company?
what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.
I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?
If you are given a chance to be a president what should be the first thing you gonna do? and why?
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
what motivates you? also have you used these motivators with other
Do you know the common risk associated with bpo’s and how will you cope with them? : bpo
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
If our call center is involved in activities that bend many laws, would you work with us?
Extra initiative by u in your current organization other than your KRA (Routine work)
whats cmd diskdefargment.
How to deal with abusive/slang using customer?