Answer Posted / knivas

Business Process Outsourcing (BPO) means delegating the
ownership, administration, and operation of a process to a
third party. BPO is about solving a business problem. BPO
aims to raise a client company’s shareholder value because
it is about delivering outcomes—that is, higher-performing
business processes. Companies essentially have three kinds
of processes: core processes (which give strategic
advantage), critical, non-core processes (which are
important but are not competitive differentiators), and non-
core, non-critical processes
Companies generally outsource four types of processes
1)processes that link to suppliers
2)processes that link with customers
3)production processes
4)support processes

What do you know about us?

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will you accept position for the time being

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Why Accenture? What do you know about Accenture?

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Why doesn’t u go for technical one....as u r doing technical course from NIIT.

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How is AHT calculated & How will you reduce AHT

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What are advatages and disadvatages of BPO job?

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What was the difficult days in your life ? please elaborate

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HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

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how are you qualified for this job?

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WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

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sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?

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whats cmd diskdefargment.

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u having experience of more than 2 yeras in marketing so why u want to join bpo?

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How would you teach an old lady to fix her dwindling internet connection?

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What according to you is a job like at a call center?

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