Answer / dharam prakash bhojwani

"Customer service is the ability to provide a service or
product in the way that it has been promised"
"Customer service is about treating others as you would like
to be treated yourself"
"Customer service is an organization's ability to supply
their customers' wants and needs"

"Customer Service is a phrase that is used to describe the
process of taking care of our customers in a positive manner"

"Customer Service is any contact between a customer and a
company, that causes a negative or positive perception by a
customer"
Customer service is a process for providing competitive
advantage and adding benefits in order to maximize the total
value to the customer"

"Customer Service is the commitment to providing value added
services to external and internal customers, including
attitude knowledge, technical support and quality of service
in a timely manner"

"Customer service is a proactive attitude that can be summed
up as: I care and I can do."

What is the type of the customer service field?

2 Answers   Aircel, Mobinil,

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Are you willing to put the interests of the organization ahead of your own?

1 Answers  

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why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?

0 Answers   NCVT, Wipro,

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How face the Bpo interview please tell me

0 Answers   BPO, Cogent E Services, Sitel,

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what were the memorable day in ur last company ?

3 Answers   IBM,

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how will you introduce yourself in any interview?

6 Answers   Binary Logics, eTelecare,

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Why BPO industry?

8 Answers   BPO, DishTV, IBM, Maestros, Spice Telecom,

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When a customer starts abusing u how will u deal with him? n what do u do?

10 Answers   DELL, Reliance, Somany Ceramics, TATA,

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What is your contribution of the Branch?

4 Answers   Kotak,

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I like to perform well in pick and speek round what are the tips?

0 Answers  

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WHAT IS DHCP

3 Answers   Brigade,

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have you seen a manhole? why do you think it is shaped like a circle?

0 Answers   Convergys,

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